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Took online classes for a PhD from 2010-**** and spent $20k in classes. While working on my academic plan early on apparently i was "auto-enrolled" for classes but didn't know it.

After each course I always registered for the next course but it turns out this auto-enrollment registered me automatically. Well i changed jobs and lost my tuition re-reimbursement so i was gonna take a term off, however unwittingly i was "Auto enrolled" long before and registered for the next class and was NEVER notified that i was in a class until 10 days after it started from the instructor. When I tried to drop the course I was told it was too late and i owed the full tuition balance of over $2k. After disputing this many times, Capella refused to budge and as a result i have never gone back to their school.

There are stupid for not working with me because i have gone on to spend 20 times that amount at another school. Now they have gone to collection agency and its the only negative on my credit report.

I have been looking to join a class action for such abuses of policy and scamming students. I have even contacted and filed a compliant AG of Minnesota.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $4137.

Preferred solution: Full refund.

Capella University Pros: Instructors.

Capella University Cons: Auto enrollment policy.

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Shyann Pqf

I believe I may have been auto enrolled as well. I owe 9k and was told by the school when trying to go back 7 years later I still owe 1k to them.

Iโ€™m going to call a lawyer they are taking 180 out of my check each week. This feels unfair and wrong

Tula Ubo

We would welcome the opportunity to discuss your concerns. Please send us an email with your name and contact information to learnersupport@***.edu and we will have a team member reach out to you.

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