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My enrollment counselor was hard to get hold of. Didn’t answer my questions and wanted to be on the phone all the time.

Finallly decided to cancel application and the response was totally rude and unprofessional.

I’m not paying for someone to be unavailable, rude and unprofessional.

Product or Service Mentioned: Capella University Customer Care.

Reason of review: Poor customer service.

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Capella_U
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Hello. We would welcome the opportunity to discuss your concerns.

Please feel welcome to send us an email with your name, preferred contact information and the information in your post here to learnersupport@capella.edu. We will have a team member reach out to you to discuss your concerns and feedback.

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