Capella University Reviews

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This school is all about Title IV money

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This school is all about Title IV money. They will drain you dry then spit you out! Without a degree (regardless of how long you attended the school or grades you have passed). They DO NOT CARE about students!

User's recommendation: DO NOT ATTEND CAPELLA UNIVERSITY.

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1 comment
#1945930

I know exactly what you are saying Capella just spit me out two weeks ago. I am supposed to graduate but my question was When?

I never got to graduate to get my Doctorate degree. Capella took all of my money and threw me under the bus. So I am looking to sue, to get my money back since they took me through the wringer.

I have read about other students who have been duped as well. Thanking you in advance YB

Featured
ID
#2085737 Review #2085737 is a subjective opinion of poster.
Cons
  • Deceptive grading practices
Loss
$150000
Preferred solution
My Ph.D. degree
Most helpful review
While enrolled at Capella University from 2008-****, I complained about the lack of assistance I was receiving from my PhD dissertation advisor. Capella University informed me that they could switch advisor and so they did.  After switching advisors, I received little...
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36 comments
#1741531

I was in a bad car accident and had to have emergency surgery, I have a plate and nine screws in my wrist, when I spoke with academic advising, they said they would put incomplete in for me for my two classes, however, that was not the class, so I received tow Fs and now if I want to resume taking classes, I will have to pay for two classes out of pocket first before I can receive any assistance

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ID
#1053176 Review #1053176 is a subjective opinion of poster.
Product
Capella University Program
Reason of review
Poor customer service
New Reviewer
I applied to Capella right before the pandemic and shut downs, my first class started in that April. My organization I worked for was greatly impacted by the pandemic and I received news I had to move me and my child to another state to keep my job at another facility....
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ID
#2525806 Review #2525806 is a subjective opinion of poster.
Pros
  • Degree major
Cons
  • Career services
  • Auto enrollment policy
  • Financial disaster
Loss
$5000
Preferred solution
Let the company propose a solution

Taken advantage

Please do not go to this school they would drag you through the mug and take all of your money and throw you out.NO
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ID
#2315129 Review #2315129 is a subjective opinion of poster.
Location
Southfield, Michigan
Preferred solution
Full refund

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New Reviewer

Various issues - mainly how my financial aid was handled

Had tried for two months to access my financial aid, to determine what, if anything, I had been awarded. Every time I got an error message (yes, I tried different browsers). I tried calling and would be on hold for minimum of 40 minutes. Left my number for a call-back and received two return calls - both times ringing ONCE! Not even enough time to press the answer button on my phone. I am now done with my degree and still am not able to get an answer regarding my financial aid! It has been one roadblock after another with this school. I have never in my life been so frustrated, from IT people who say they will call back and never do (even with an emergent issue) - to an instructor who docked my paper for things that I clearly never did (my advisor looked at my paper and the things that I was docked on and agreed that the instructor was in the wrong), and now this! This school already has a class action lawsuit pending against it; I would think that they would be more careful in how things are run here. NOT impressed.
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ID
#2184720 Review #2184720 is a subjective opinion of poster.
Preferred solution
I want to be able to receive the financial aid for the amount of money that I owe.

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New Reviewer
I have tried numerous times to access financial aid to see what, if anything, I have been awarded. I have gotten no where with trying a chat with the dept; when I attempt to access my financial information I receive an error, and yes - I have tried different browsers....
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ID
#2184653 Review #2184653 is a subjective opinion of poster.
Location
Billings, Montana

They take your money

I was told by a recruiter that my doctoral -PhD degree would be in healthcare Administration. I was also told that any new changes that I would be grandfathered in. Well it was all lies. I should have followed my instinct to attend Walden.

User's recommendation: Do not enroll.

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ID
#2132898 Review #2132898 is a subjective opinion of poster.
Loss
$160
Preferred solution
My degree

Just not a good online school for working adults

The worst school never can get m coach to call and can never finish classes too many assessments to complete in a timely fashion. It is for profit only

User's recommendation: dont attend WGU much better.

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ID
#2057477 Review #2057477 is a subjective opinion of poster.
Location
Willow Grove, Pennsylvania

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I am posses 8 years and no justice.

I was accepted into the PhD program at Capella University. Little did I know the nightmare that was about to begin. I was put off, put down, and abused by the staff at Capella. After 8 years of doing everything I was told I was thrown out of the PhD program. I was swindled out of my PhD and given a Master's in Science when I had already achieved a Master's in Education. When my grants and loans were exhausted they threw me out saying I had not made appropriate progress.

User's recommendation: Stay away from Capella University.

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1 comment
#1990258

So, you feel you're PhD material but you fell for this racket? C'mon....Please tell us you did 2 minutes' worth of research on this joint.

I expect you'll want your loans forgiven?

Forget it, you at the steak...Pay for it... Thanks for the warning to others who would think of going to this place..

ID
#2050620 Review #2050620 is a subjective opinion of poster.
Product
Capella University Program
Pros
  • Financial disaster
Cons
  • Constant inconsistent teacher behavior
Loss
$5000
Preferred solution
I want my PhD

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This University in (2002-****) at its 4 University Schools did not have qualified PhD faculty to teach its PhD Dissertation phase. There were no part time PhD faculty for these PhD students hired for this full time higher level PhD degree until after 2011. Nor was...
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1 comment
#2019099

After 8 years, No One Cares....

Featured
ID
#2049674 Review #2049674 is a subjective opinion of poster.
Cons
  • Financial disaster
  • Phd program fraud 2002-2015
  • Customer service nor quality of faculty
Loss
$80000
Preferred solution
Full tuition refund to 8-10,000 former PhD students in attendence (2002-2015)

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New Reviewer
I am a current student of Capella University. I received my Masters from Capella and now am currently working on my PhD. I had the displeasure of talking to Caitlin McHugh (Academic Counselor) who is very rude and condescending. She cut me off so many times during this...
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ID
#2047314 Review #2047314 is a subjective opinion of poster.
Preferred solution
I would like to disenroll and leave the school.
Completed my MSN through Capella with only a few minor aggravations. When I started looking for a DNP program Cappella offered a 10,000 scholarship that made other programs look more expensive. Don't fall for it! Many hidden costs and the quality is TERRIBLE. You will...
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ID
#1926303 Review #1926303 is a subjective opinion of poster.
Location
Mount Airy, North Carolina

Horrible University

I can not recommend the Master Degree in Social Work. The program is extremely poorly constructed. The instructors change often. No assistance with field placement whatsoever. The co-chair of the college is rude, and disconnected with the field of Social Work. M Be prepared to take 88 credits for a 60 credit program. A MSW at Capella is 20 classes!!! It is absolutely absurd.
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ID
#1809364 Review #1809364 is a subjective opinion of poster.
Cons
  • Lack of interest
  • Outright fraud
  • Financial issues
New Reviewer

DO NOT ATTEND

Capella University has high pitches sales tactics. The MSW program is teach yourself. Do not expect any type of support from instructors, faculty. Be prepared to be judged by Dr. Sundvall. She is extremely abrasive, rude, and unbecoming. The faculty often leave and change resulting in the need to redo assignments. The plateform is often down. DO NOT EXPECT any assistance with practicum placement. You will get none. When you reach out for help be prepared to be met with resistance, and condescending tones. Dr. Sundvall monitors email traffic and will often reach out and become very unhinged. It is shocking that she is allowed to practice as a social worker, let alone an instructor.
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1 comment
#1962670

Not shocking at all! Dr.

Riley formally known as Dr. Harper is now the the Provost there...go figure

ID
#1804575 Review #1804575 is a subjective opinion of poster.
Cons
  • Financial issues
  • Deceptive grading practices
  • For profit university not pro student
Loss
$30000
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer
Update by user Feb 09, 2020

This review was not for a response for Capella or any entity to respond but to provide the public with info in case someone is considering Capella. There are pros and cons to any institution.

Make your own decision.

This is why I marked it as resolved. The point was...

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ID
#1787103 Review #1787103 is a subjective opinion of poster.
Product
Capella University Doctor Of Education Program
Cons
  • Lack of controls to check legitimacy phd candidates work
Preferred solution
Check recent PhD grads in 2019 for fraudulent assignment and paper submissions
New Reviewer
Capella University fraudulently put $3,000 of charge-offs on my credit reports. They claim I signed-up for classes with them in May of 2019, and I don't even know who these jerks are. I noticed this on Nov 22 2019, when I did a random review of my credit report. That...
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4 comments
#1913448

You have to fix something you ''had nothing to do with'' because: (1) The world does not revolve around you. (2) You need to follow steps to get your identity back and credit cleared up.

(3) You need to prove it wasn't really you who made the charges by filing police reports etc.; Because, it's a crime to file a false police report. (4) You have to prove you are not just trying to scam the company out of removing a debt that is IN YOUR NAME; Because, SOMEONE signed up in your name.

The school didn't just go picking names out of thin air and creating false charges in those names. (5) You don't want an identity thief making future charges to other companies, in your name.

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ID
#1739005 Review #1739005 is a subjective opinion of poster.
Reason of review
Erroneous credit reporting and not fixing it in a timely manner
Loss
$3
Preferred solution
fix my credit report immediately
New Reviewer
My husband and I both enrolled this past February, my husband to complete his bachelor's and I was working on a master's in Psychology. Almost from the start the courseroom had issues with being able to log in, with several technical difficulties that lasted through...
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ID
#1711707 Review #1711707 is a subjective opinion of poster.
Pros
  • Flexpath
  • Degree major
Cons
  • Billing and customer service
  • For profit university not pro student
  • Financial issues
Reason of review
Poor customer service
Loss
$2680
Preferred solution
Do not charge me for the time I did not participate in

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