Most helpful review

UPCOMING CLASS ACTION LAWSUIT

While enrolled at Capella University from 2008-****, I complained about the lack of assistance I was receiving from my PhD dissertation advisor. Capella University informed me that they could switch advisor and so they did.  After switching advisors, I received little...
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36 comments
#1741531

I was in a bad car accident and had to have emergency surgery, I have a plate and nine screws in my wrist, when I spoke with academic advising, they said they would put incomplete in for me for my two classes, however, that was not the class, so I received tow Fs and now if I want to resume taking classes, I will have to pay for two classes out of pocket first before I can receive any assistance

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ID
#1053176 Review #1053176 is a subjective opinion of poster.
Product
Capella University Program
Reason of review
Poor customer service

Poor handling of financial aid! Poor customer service!

The amount need to attend the Flexpath program changed 3 times. This caused me to borrow additional funds and or pay out of pocket. Then suddenly I had $4000 more borrowed than I needed. Then I only had $1200 more than I needed. Talked to 4 people, different answers from all 4 as to what, why and how this occurred. Still feel like money was taken by them that shouldn't have been. Pay close attention to your financial aid amounts and where/when it is used!!!

User's recommendation: Watch your financial aid amounts carefully!!!

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ID
#3541548 Review #3541548 is a subjective opinion of poster.
Location
Caledonia, Minnesota

Financial Aid

I started my first class at Capella 8/9/2021 and still to this did have not been awarded financial aid. It has been a back and forth between my former school I transferred from and Capella. I have never transferred schools in the middle of an academic year. I still have unused funds that were returned to the lender and can have that awarded to me, but both schools are being difficult. I am in the 3rd week of my second class and still nothing.

User's recommendation: Be upfront and forthright with students. If there is an issue with the financial aid, let the student know ahead of the game so they are not in my predictament.

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ID
#3011053 Review #3011053 is a subjective opinion of poster.
Location
Kearney, Missouri

Thieves they are

Had strait A grades 3 yrs. PhD in Education...they burned me on the last 1 credit. They did not give me the 30 day redo period. They gave me 5 days. Stupid they contract out the PhD end of program to others an your degree hinges on an outside venue to decide your life. They are bias to many that do not believe their new age educationa curriculums

User's recommendation: Stay away...they lie and have no value.

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2 comments
#2066497

The volume of negative reviews and complaints about this "university" with the BBB would be enough to make me run in the opposite direction.

#2066378

"Strait" A? Clearly this school is bunk if this is the best you can do.

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ID
#2856110 Review #2856110 is a subjective opinion of poster.
Location
Hollywood, Florida
New Reviewer

To inform others

I applied to Capella right before the pandemic and shut downs, my first class started in that April. My organization I worked for was greatly impacted by the pandemic and I received news I had to move me and my child to another state to keep my job at another facility. Capella was so unsupportive. I was trying to get out of a lease, organize a move and everything was shut down, in addition to leaving family behind. I was fighting back so much emotion explaining all this to my counselor and he said "do the best you can do". I asked if I could change my start date but he said it was after the drop date and there was nothing I could do. Simultaneously I was receiving emails from Capella stating how they were helping students that were effected by the pandemic. Not in the least. I wrote multiple emails to the administration, and left 2 voice messages on a line they never answered. I never got one call back. I now have the bill for the entire first quarter even though I had to just drop out of the class. My coach would be typing as I was talking and hardly hearing or listening while I was in this situation. It was horrible.

User's recommendation: Look for a supportive school.

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ID
#2525806 Review #2525806 is a subjective opinion of poster.
Pros
  • Degree major
Cons
  • Auto enrollment policy
  • Financial disaster
  • Career services
Loss
$5000
Preferred solution
Let the company propose a solution

Taken advantage

Please do not go to this school they would drag you through the mug and take all of your money and throw you out.NO
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ID
#2315129 Review #2315129 is a subjective opinion of poster.
Location
Southfield, Michigan
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Various issues - mainly how my financial aid was handled

Had tried for two months to access my financial aid, to determine what, if anything, I had been awarded. Every time I got an error message (yes, I tried different browsers). I tried calling and would be on hold for minimum of 40 minutes. Left my number for a call-back and received two return calls - both times ringing ONCE! Not even enough time to press the answer button on my phone. I am now done with my degree and still am not able to get an answer regarding my financial aid! It has been one roadblock after another with this school. I have never in my life been so frustrated, from IT people who say they will call back and never do (even with an emergent issue) - to an instructor who docked my paper for things that I clearly never did (my advisor looked at my paper and the things that I was docked on and agreed that the instructor was in the wrong), and now this! This school already has a class action lawsuit pending against it; I would think that they would be more careful in how things are run here. NOT impressed.
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ID
#2184720 Review #2184720 is a subjective opinion of poster.
Preferred solution
I want to be able to receive the financial aid for the amount of money that I owe.

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Verified Reviewer
New Reviewer

AVOID, AVOID, AVOID!!! Horrific school; class action lawsuit...

I have tried numerous times to access financial aid to see what, if anything, I have been awarded. I have gotten no where with trying a chat with the dept; when I attempt to access my financial information I receive an error, and yes - I have tried different browsers....
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ID
#2184653 Review #2184653 is a subjective opinion of poster.
Location
Billings, Montana

They take your money

I was told by a recruiter that my doctoral -PhD degree would be in healthcare Administration. I was also told that any new changes that I would be grandfathered in. Well it was all lies. I should have followed my instinct to attend Walden.

User's recommendation: Do not enroll.

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ID
#2132898 Review #2132898 is a subjective opinion of poster.
Loss
$160
Preferred solution
My degree

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Verified Reviewer
New Reviewer

This school is all about Title IV money

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This school is all about Title IV money. They will drain you dry then spit you out! Without a degree (regardless of how long you attended the school or grades you have passed). They DO NOT CARE about students!

User's recommendation: DO NOT ATTEND CAPELLA UNIVERSITY.

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1 comment
#1945930

I know exactly what you are saying Capella just spit me out two weeks ago. I am supposed to graduate but my question was When?

I never got to graduate to get my Doctorate degree. Capella took all of my money and threw me under the bus. So I am looking to sue, to get my money back since they took me through the wringer.

I have read about other students who have been duped as well. Thanking you in advance YB

Featured
ID
#2085737 Review #2085737 is a subjective opinion of poster.
Cons
  • Deceptive grading practices
Loss
$150000
Preferred solution
My Ph.D. degree

Just not a good online school for working adults

The worst school never can get m coach to call and can never finish classes too many assessments to complete in a timely fashion. It is for profit only

User's recommendation: dont attend WGU much better.

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ID
#2057477 Review #2057477 is a subjective opinion of poster.
Location
Willow Grove, Pennsylvania

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Verified Reviewer
New Reviewer

I am posses 8 years and no justice.

I was accepted into the PhD program at Capella University. Little did I know the nightmare that was about to begin. I was put off, put down, and abused by the staff at Capella. After 8 years of doing everything I was told I was thrown out of the PhD program. I was swindled out of my PhD and given a Master's in Science when I had already achieved a Master's in Education. When my grants and loans were exhausted they threw me out saying I had not made appropriate progress.

User's recommendation: Stay away from Capella University.

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1 comment
#1990258

So, you feel you're PhD material but you fell for this racket? C'mon....Please tell us you did 2 minutes' worth of research on this joint.

I expect you'll want your loans forgiven?

Forget it, you at the steak...Pay for it... Thanks for the warning to others who would think of going to this place..

ID
#2050620 Review #2050620 is a subjective opinion of poster.
Product
Capella University Program
Pros
  • Financial disaster
Cons
  • Constant inconsistent teacher behavior
Loss
$5000
Preferred solution
I want my PhD

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Verified Reviewer
New Reviewer

8 years and still seeking justice for Capella University PhD fraud (2002-****)

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This University in (2002-****) at its 4 University Schools did not have qualified PhD faculty to teach its PhD Dissertation phase. There were no part time PhD faculty for these PhD students hired for this full time higher level PhD degree until after 2011. Nor was there any on-line program that was effective for the Faculty training of all PhD faculty developed until after 2012. In 2011 they laid off 110 faculty and staff disrupting many PhD students progress to that date. Then the University newly hired 65 Part-time with training requirement at this wholly on line school. The training took a good year. Finally by 2013 there were part time PhD Faulty for this full time PhD Dissertation phase. To get that training program the University used their committed PhD students to develop that training program that was suggested to take 10 weeks but turned into 2 years with the failures that followed this process. The PhD program itself was disconnected, incomplete and dysfunctional during most of this time from 2002-****. Capella then in 2009 hired 327 Paid Recruiters and added more chaos to the PhD Student Population-- That Chaos that resulted created havoc so the University followed this in 2011-**** used their Comprehensive Exam step to cut many students or dissuade them from their PhD as many were too long in the program already-(This Comp.Exam step is just prior in the PhD program ---to the student entering their PhD Dissertation were the trained faculty did not exist). So instead of progressing these students the University used the Comp. Exam to cut many (A&B) PhD students but only after taking much of their Student Loan FSA funds. NOTE: This Comprehensive Exam was given the quarter (@ $4500+) after those 1.5-2 years of PhD regular class quarters were taken by these committed PhD Students. Around 2010-11 this Comp. Exam worked as the guillotine to these PhD students already in the program for several years it stopped them right before the PhD Dissertation phase while for 2 years it trained a group of their PhD faculty. Then 2013 it provided that template to all the other University schools for their faculty training that takes minimally 2 quarters. Then after telling these long time students (formerly all A& B students-now that they failed this exam (by Univ. fraud & dishonesty) they had them repeat it and fail another quarter twice- Then Capella offered them a 2nd Master's degree instead of their earned PhD or dropping out, or being administratively withdrawn etc.. But they also had to take a few more courses to get the Masters $$$. (Meanwhile during this time 2010-****) there were also another succinct group of Capella PhD students (SoPSL) used to develop the university wide PhD faculty training program--to these PSL PhD Students it was suggested to take 10 weeks but later after 2 years it was finally developed. Many of these Capella PhD Students were let go-- as they had been corralled and/or recirculated too long in the program. Also because this a wholly on line University, they used their Courseroom #2 (CR2 Software) to manipulate the records so all of these infractions were easy to manipulate with complaining PhD students placed in private classrooms etc. & with no grievances answered they finally made that software disappeared. When the Cr3 Software replaced it. That Software CR3 was created 1/2013 to finally actualized the new PhD Faculty training program for all the 4-5 University schools at Capella with their PhD program, and; now with PhD faculty training program beginning on this newly hired 2011-now Part time faculty. This is only the beginning of the damage done to 8-10,000 PhD students who now are $250,000 + in debt and never to recover-with no PhD degrees. For the past 8 years we 53 former Capella University PhD students--have been seeking justice and wait still for the Minn. Office of Higher Education OHE to act on our many Capella Complaints. With PhD Students Complaints first filed in 2012--then the Minn. OHE deferred us to the NCA/HLC who cut the NCA division itself---instead of acting on their many Capella PhD complaints & while the NCA instead had attempted to work Capella through its "Change Management" new protocols & many failings. We 53 former Capella PhD students filed more Complaints with the Minn OHE in 2018. We wait still for the MInn. OHE Comm. Olson office to answer these many Complaints .....The Minn Ag office also has 25+ more Capella Complaints at their office. Lets not forget those filed also with the Consumer Financial Protection Bureau also or CFPB. How much longer do we need to wait for justice-they- the Minn OHE have boxes of physical evidence and do nothing yet---see Sen Harkin 2012 report on For-profit University fraud---You will find Capella University there and note--no graduated PhD students? Do not think this University is honorable--they have total disregard for their students. For that point forward @ 2011 Cap. instead used the term "Graduate Degree" to include those high numbers of 2nd Masters student #s--- who now received Masters again instead of their earned PhDs--That is how Capella continued to get more Federal Student Loan funds. We want justice still--even Coronovirus can not protect this fraudulent PhD program at this University. Now Capella is promoting a shortened program Flexpath Doctorate "Doctor of "degree---beware it is not a PhD and they will take your money & it may harm you. So today? Capella University is doing fine. There were 8-10,000 PhD students harmed from (2002-****) & many are sick and/or financially destroyed for their lifetime.
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1 comment
#2019099

After 8 years, No One Cares....

Featured
ID
#2049674 Review #2049674 is a subjective opinion of poster.
Cons
  • Customer service nor quality of faculty
  • Phd program fraud 2002-2015
  • Financial disaster
Loss
$80000
Preferred solution
Full tuition refund to 8-10,000 former PhD students in attendence (2002-2015)

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New Reviewer

No Value of a Student

I am a current student of Capella University. I received my Masters from Capella and now am currently working on my PhD. I had the displeasure of talking to Caitlin McHugh (Academic Counselor) who is very rude and condescending. She cut me off so many times during this...
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ID
#2047314 Review #2047314 is a subjective opinion of poster.
Preferred solution
I would like to disenroll and leave the school.

Warning to Others

Completed my MSN through Capella with only a few minor aggravations. When I started looking for a DNP program Cappella offered a 10,000 scholarship that made other programs look more expensive. Don't fall for it! Many hidden costs and the quality is TERRIBLE. You will...
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ID
#1926303 Review #1926303 is a subjective opinion of poster.
Location
Mount Airy, North Carolina

Horrible University

I can not recommend the Master Degree in Social Work. The program is extremely poorly constructed. The instructors change often. No assistance with field placement whatsoever. The co-chair of the college is rude, and disconnected with the field of Social Work. M Be prepared to take 88 credits for a 60 credit program. A MSW at Capella is 20 classes!!! It is absolutely absurd.
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ID
#1809364 Review #1809364 is a subjective opinion of poster.
Cons
  • Career services
  • Lack of interest
  • Quality of faculty

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