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After four years and over $80K in expenses, I have realized that it would be folly to continue with the doctorate program in education at Capella University. I've never ever left a program before, but I am doing it now. I really wanted to believe that the school was organized to help students succeed, but I have experienced and realized it is set up more to take money than to support its students.

Fact one: the constant changes of the program require constant adaptation on the student's part and re-submission of materials.

Fact two: contact information for complaints is not readily available. Good luck trying to contact the president or top deans, they simply don't want to be bothered.

Fact three: the tremendous amount of complaints and lawsuits documented online suggest the problems at the school are systemic.

Fact four: After you have completed two years of course work, you will have five years to complete your doctorate. It took two years to gain approval for my research, leaving me only three years to complete the dissertation. When it became obvious after multiple attempts to obtain participants that the project was not going to work, the adviser, help desk and mentor could not offer any help other than to suggest to "try harder" or graduate with a masters, which I already have.

Fact five: In my experience, the majority of the mentors are not full time employees and have side jobs. The quality of the mentorship is severely lacking. It would have been helpful to have a mentor to counsel me on the appropriateness of the topic rather than to allow me to stumble along wasting time and money. The reality I learned was that when you are doing a doctorate, you need access to participants. Go easy and find support for this outside the university, because Capella won't do anything, except provide you with matrix and outlines for your $5,000 per quarter.

In sum, Capella has been one of the most frustrating and incompetent educational programs I have ever experienced in my forty years of education and I would warn anyone who is considering it to reconsider and find a program that has support to get you to your goal. If you are in the program and experiencing the same frustrations, you may want to cut your loses and move on.

Reason of review: Bad quality.

Monetary Loss: $80000.

Preferred solution: Let the company propose a solution.

Capella University Cons: Quality of faculty.

Location: Hayward, California

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I agree with you

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I agree with you 100%. My experience with Capella was not good. You should look at another university in pursing your PhD.

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